Careers

Operations Administrator | DGI Communications

Written by DGI Communications | Apr 3, 2026 3:56:20 AM

Careers

Operations Administrator | DGI Communications

Billerica, MAFull TimeSalary

Summary

A detail-oriented and analytical Operations Administrator to support daily operational and financial activities, with a strong focus on business operations management. This role plays a key part in tracking budgets, monitoring costs, and ensuring financial accuracy across projects while supporting cross-functional workflows that drive efficiency and accountability. This position is ideal for someone who aligns with DGI’s core values of emotional intelligence, teamwork, pursuit of knowledge, laughter, and a winning mentality.

Responsibilities

Coordinate day-to-day operational activities to support project delivery and organizational efficiency

Maintain, track, and monitor key project variables including job costing (labor and materials), budgets, invoices, and expenses to ensure financial alignment and accurate forecasting

Prepare, update, and distribute financial and operational reports as required

Identify potential financial risks and escalate budget or cost concerns following project reviews

Ensure compliance with internal project and financial policies and procedures

Support process improvement initiatives related to financial controls and operational efficiency

Demonstrate strong planning, organization, and execution skills to successfully manage responsibilities

Must be responsible, self-motivated, self-starter, personable and well-organized.

Manage deadlines and perform effectively in fast-paced or high-pressure situations

Collaborate with diverse internal teams using strong interpersonal and communication skills

Qualifications

Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (or equivalent experience)

2+ years of experience in operations coordination, project coordination, or financial administration

Experience with project financial tracking, budgeting, and cost reporting

Strong analytical, organizational, and time-management skills

Proficiency in Microsoft Excel or Smartsheet; experience with ERP, accounting, or project management systems preferred

Excellent written and verbal communication skills

High attention to detail with the ability to manage multiple priorities

Required Certifications & Courses

Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (or equivalent experience)

2+ years of experience in operations coordination, project coordination, or financial administration

Experience with project financial tracking, budgeting, and cost reporting

Strong analytical, organizational, and time-management skills

Proficiency in Microsoft Excel or Smartsheet; experience with ERP, accounting, or project management systems preferred

Excellent written and verbal communication skills

High attention to detail with the ability to manage multiple priorities

Encouraged Certifications & Courses

Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (or equivalent experience)

2+ years of experience in operations coordination, project coordination, or financial administration

Experience with project financial tracking, budgeting, and cost reporting

Strong analytical, organizational, and time-management skills

Proficiency in Microsoft Excel or Smartsheet; experience with ERP, accounting, or project management systems preferred

Excellent written and verbal communication skills

High attention to detail with the ability to manage multiple priorities

Physical, Mental & Environmental Requirements

Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (or equivalent experience)

2+ years of experience in operations coordination, project coordination, or financial administration

Experience with project financial tracking, budgeting, and cost reporting

Strong analytical, organizational, and time-management skills

Proficiency in Microsoft Excel or Smartsheet; experience with ERP, accounting, or project management systems preferred

Excellent written and verbal communication skills

High attention to detail with the ability to manage multiple priorities

Compensation & Benefits

Competitive salary (commensurate with experience)

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan with company match

Professional development and training opportunities

The Operations Coordinator will report and be accountable to the Director of Operations.

Secondary accountability may be to other leadership team members of the company.