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Why Your AV Setup Is Probably Failing You—And What the Pros Are Doing Differently

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Author: Mike Walsh | CEO
Why Your AV Setup Is Probably Failing You—And What the Pros Are Doing Differently

Most AV systems are built to function — not to work. That’s the problem.

On paper, your setup checks the boxes: displays, speakers, cameras, mics, maybe even a video conferencing platform. But when meetings take 13 minutes to start, your team struggles to connect, and IT gets summoned like clockwork, it’s clear something is wrong under the surface.

What’s missing isn’t more hardware. It’s integration—and a smarter, more strategic approach to designing how people and technology interact in your workplace.

AV Integration Means More Than Connecting Wires

Real AV integration is about designing an experience, not just plugging in components. You’re not just dealing with a TV, a speaker, and a camera — you’re dealing with different systems from different manufacturers. Making them behave as one seamless system takes planning, technical expertise, and a deep understanding of how people use the space day-to-day.

Done right, the technology fades into the background. Meetings start on time. Interfaces are intuitive. No one’s sweating over a tangled cable nest five minutes before a client call.

Where Most Setups Go Sideways

One of the most common mistakes companies make is overcomplicating the system. In an effort to offer every possible “what if” scenario, control panels get cluttered, interfaces become bloated, and only one or two people in the organization truly know how it all works. It’s no surprise that meeting delays are the norm, not the exception — and each minute of wasted time adds up quickly when you factor in executive headcount.

Another common pitfall is over-relying on BYOD (bring your own device) models. In theory, it sounds great — just plug in your laptop and go. But in reality, you’re trusting a week-old, never-restarted laptop with outdated firmware to drive an enterprise-grade meeting. That’s a high-stakes gamble in a room full of decision-makers.

The Pro Approach: Simple on the Surface, Strategic Underneath

Professional AV integrators don’t just install gear — they build systems that are resilient, scalable, and simple to use. The complexity stays behind the scenes, where it belongs. What users see is clarity and consistency across every room, every time.

The difference lies in the planning: dedicated project management, intentional user interface design, lifecycle planning, and proactive monitoring. A good integrator plans not just for Day 1, but for the weeks, months, and years after install — including what happens when (not if) something goes wrong.

Why 'Good Enough' Is Costing You More Than You Think

We’ve seen teams try to make do with webcam-quality cameras in large meeting rooms. On paper, they had everything they needed — a mic, a display, a camera. But in practice, they were losing eye contact, nonverbal cues, and engagement. Remote participants couldn’t see who was speaking, couldn’t hear clearly, and quickly checked out. The result? Poor collaboration and a sense of digital distance that killed productivity.

These are the invisible costs of a “just make it work” AV strategy. The meetings happen, sure. But no one walks out energized, informed, or aligned.

How to Know It’s Time for an Upgrade

Ask yourself:

  • Are your meetings consistently starting on time?
  • Can anyone — not just IT — use the system confidently?
  • Does someone proactively monitor your AV systems?
  • Does your workspace reflect the professionalism of your brand?

If you’re hesitating on any of the above, your setup might be holding you back more than you realize.

Next Steps

The fix doesn’t start with new gear — it starts with a conversation. Let’s talk about your environment, your pain points, and how smarter AV integration can turn meetings from chaotic to seamless.

Book a call with us today!

Author:
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Mike Walsh | CEO

Mike Walsh brings over two decades of AV industry experience and a hands-on leadership style that’s helped make DGI one of the Northeast’s most trusted integrators. He leads with a focus on smart, dependable solutions that support corporate enterprise, higher education, government, healthcare, and biotech organizations. As a Certified Technology Specialist – Design (CTS-D), Mike pairs deep technical expertise with a passion for creating spaces that just work—blending technology, creativity, and even a little fun (like DGI’s in-office golf simulator Zoom Room) to drive meaningful connection and results.

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