The Collections and Billing Specialist is responsible for the day-to-day collections of receivables, reconciliation of customer accounts, and invoicing for multiple product lines.
Processes invoices according to company practices.
Monitors accounts receivable to contact customers regarding payment status, and delinquencies, address client queries, etc.
Reconciles customer accounts and research discrepancies.
Interacts with other departments to resolve customer issues, relay information to the appropriate employees.
Processes customer credit card payments.
Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
Performs other related duties as assigned.
QUALIFICATION & SKILLS:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Ability to work independently and in a fast-paced environment.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
EDUCATIONS & EXPERIENCE:
High school diploma or equivalent required; Associates or bachelor’s degree in accounting preferred.
At least two years of related experience required.