Professionalism, creativity and customer satisfaction are paramount for us. Everyone on our team is passionate about connecting you with custom solutions built around our game-changing products and services, and we stand behind our work with the highest quality customer service.
Mike Walsh is a 15+ year veteran in the audio visual industry, bringing extensive knowledge of AV design, implementation, service and sales to DGI. Mike is high energy, providing leadership and driving innovation for the diverse divisions that make up our company. He’s also led a team that was recognized as the top integration firm serving educational markets in the country two years running.
His extensive understanding of technology sets him apart from many other executives. With a focus on business processes, relationship management and technical proficiency, Mike is positioning DGI to emerge as the premier integrator in the Northeast. He holds a bachelor’s degree from Bridgewater State College in music theory and performance.
David Meneely has more than 15 years of experience in the audio visual industry, beginning his career working hands-on in the field as an AV technician. David has held various roles in the industry in project management, design, programming, account management and a series of leadership positions. He has completed many high-visibility, multi-million dollar AV projects throughout his career, and has extensive experience building and developing teams, recruiting and developing people and maintaining long-term partnerships. As a hands-on leader, this experience gives David a unique perspective on enhancing the capabilities of DGI and improving customer experience at all levels.
Glen joined DGI in 1994, just as the large format digital printing industry was emerging. He was originally hired as a telemarketer, quickly rose to inside sales, then managed the customer service department. From there, Glen moved to outside sales, becoming a top performer and exceeding goals by selling over a million dollars several years in a row.
As DGI grew, Glen became involved with the production side of the business. While working as the vice president of operations, he focused on product development, new product introductions, strategic vendor relationships, extensive equipment knowledge and then became a team leader for the production staff — all the while continuing to develop new accounts and remaining in tune with the ever-changing industry. Soon after, Glen became the president of DGI Invisuals. He understands what our clients’ needs are, and is molding the company to fit those needs.
Glen has his Bachelor of Science in Business Administration ( BSBA) from Stonehill College and has received several certifications and accreditations within the field of large format printing.
Robert Novelli has served as CFO of DGI since 2000. During this period, he has been integrally involved in several mergers and acquisitions the group has initiated, and has improved overall efficiency and profitability. Prior to joining DGI, Robert was a controller, then CFO of Digitech International, the parent company of Techex, Inc. and Digital Graphics, Inc. Prior to that, he spent a year with the Learning Company, a world-leading supplier of educational and entertainment software packages.
Previously, Robert served 13 years as an inventory manager and accountant of Techex, Inc., an international distributor of computer graphics hardware and software operating with seven foreign subsidiaries as well as several international joint ventures. Robert holds an MBA from Nichols College and a bachelor’s degree in accounting from Fitchburg State University. With over 28 years of experience in finance and operations, he has extensive knowledge of accounting, finance and system integration, which will aid in the continued growth of our organization.
Sylvia E. Mauro has been with the DGI Communications since 1998. She began her career at DGI as a customer service representative and later became the manager of the sales support team and installation departments. Since 2009, Sylvia has served as a senior project manager and account executive for several of DGI’s top clients. As a member of the executive team, Sylvia is instrumental in informing the vision of the company from both a marketing standpoint as well as improving the customer experience.
Prior to joining DGI, Sylvia held several teaching positions including adjunct professor of photography at the Rhode Island School of Design, photography instructor at the National Cathedral School in Washington D.C. and teaching within the Department of Defense School System in Kaiserslautern, Germany. Sylvia has a bachelor’s degree in media and communications from Framingham State University and a master’s degree in fine art photography from the Maryland Institute College of Art.
Sylvia has over 25 years of experience in the visual communications industry. The pairing of her management skills with her creative talents and strategic vision provides DGI and her clients with the skills needed to exceed the demands of today’s marketplace. In her spare time, Sylvia enjoys spending time with her family, photography, playing tennis and fly fishing.
Mark Rue is a 15+ year veteran in the audio visual and communications industry. He is one of the founders of DGI and has focused on sales strategies and account management for the company. His experience is vast and has touched all aspects of the project implementation process.
Mark’s customer-first approach and knowledge of communication technology has helped DGI become one of the leading integration firms in New England. His energy, enthusiasm and passion for communication technology is contagious as he continues to develop business opportunities with clients, vendors and employees for DGI both regionally and nationally. Mark holds a bachelor’s degree from Florida Atlantic University in marketing.
Steven Walls joined DGI Technologies as the vice president of operations in December 2014. Steven is a technology industry veteran with over 25 years of experience in professional service team development, management and growth performance. Steven is overseeing DGI Technologies’ Operations Unit, implementing progressive IT and project management practices for sustained and increased corporate growth.
Prior to joining DGI, Steven implemented enterprise collaboration technology solutions for Cisco Systems Advanced Services while providing project management consulting for two of their global enterprise financial accounts. In the eight-year span prior to Cisco, Steven held various senior management positions, overseeing the consultant engineering and project management services at Presidio Incorporated, at which he is credited with increasing their northeast consulting capacity more than two-fold during his tenure. Prior to his term with Presidio, Steven held leadership positions within management at NextiraOne, Williams Communications and Comlink Network Services through corporate mergers spanning over 19 years.
Steven holds telecommunication licenses in Rhode Island and Connecticut. In addition, he has earned the designation of Project Management Professional (PMP®) by the Project Management Institute (PMI®) as well as ITILI® V3 Foundation and 6Sigma Greenbelt certification.
Casey started his career in the AV industry 12 years ago with a small AV integration outfit, lending him the opportunity to not only receive concentrated detailed field training, but to also have a hand in, and a vision of the inner-workings of running a small business. These experiences shaped him into an effective Design Engineer, giving him a focus on details that improve project communication within DGI, and with corresponding build out teams. They also grew him into someone who is passionate about leadership within the workplace, and leadership in the AV marketplace, pushing the boundaries of AV standards while using cutting edge technology.
Casey has experience working directly on everything from some of the region’s most complex systems to small huddle rooms. All of which with the goal of providing the customer with a natural, seamless system tuned to their needs.
Nadia Caruso joined the DGI team in 2017 as a Program Manager for Enterprise Accounts. Her experience in operations and customer service ensures best practices for all stakeholders are being developed, improved and implemented from pre-sales to close out. Prior to joining DGI she worked as an Operations Manager supervising AV field technicians, administrative and warehouse staff. A career shift put Nadia into a customer facing role as one of the 1st Program Managers in the AV industry, managing and building the company’s AV Program for their largest fortune 500 customer. Her passion to improve, coach, standardize and work with people helps projects run smoothly and seamlessly from start to finish. Nadia has 25 years’ of work experience in multiple fields but joined the Audio Visual industry in 2011. She graduated from Tufts University with a Bachelor of Arts.
Chris Price joined DGI in 2011. Chris has been an integral part of the DGI Team, with over a decade of experience in the Communications and AV industry. Mr. Price has worked in several roles and positions within the organization, including Project Manager and AV Field Operations Manager. Before joining DGI, Chris’ experience included roles as Technician, Programmer, and Project Manager for both Residential and Commercial AV systems. Chris’ skills include a vast amount of technical knowledge and management experience providing DGI a comprehensive outlook on leading the Customer Service Team. As Customer Service Manager, his focus is to expand the DGI Service Team’s offerings, with an emphasis on improving the customer experience. Chris has a Bachelor of Arts Degree from Plymouth State University of New Hampshire as well as many industry certifications.
Paul has been working in the print industry for over 25 years. He joined DGI in 1998 as a Pre-Press and Print Operator. He was quickly elevated to Manager of Pre-Press and Print Production and currently serves as Production Manager. Paul implemented and maintains DGIs color management system ensuring DGI meets their G7 Master Printer Certification. Paul’s expertise lies in streamlining DGI’s print production workflow, overseeing the Print Department, and exploring new media and product offerings. Paul’s design background paired with his vision is key to R&D and new product development at DGI.
Sean has over 16 years of construction and Project Management experience. Since entering the AV industry in 2010, he has implemented projects of all sizes and scope ranging from K-12 to Fortune 100 companies.
Since 2016, Sean has managed the Project Management Office at DGI. Responsible for the Project Management Team’s success in the dynamic AV industry, he mentors and develops the performance of the team with the goal of delivering the same experience to each client.
Sean graduated from Stonehill College with a Bachelor’s Degree in Economics.
Matt has been programming Crestron for 13+ years with a focus on creating intuitive interfaces. Sometimes this means not even having going to a touchpanel to turn the system on. He also works to create programming standards and code that is modular, scalable, and reusable.
Before DGI, he spent many years programming smart homes and some of his work was shown on the home improvement show “This Old House.”
Matt is a Crestron Certified Master Programmer and holds a bachelor’s degree in Computer Science from Brandeis University. In his spare time, Matt enjoys sailing, skiing, and spending time with his family.
Erik began his career at DGI in August of 1998, holding almost 20 years of experience in the print industry. Erik began in the Shipping and Receiving department, moved into Installations where he was trained by 3M and soon was elevated to Manager of Finishing and Direct to Substrate Departments. Erik currently serves as Production Manager.
Erik works closely with DGI’s suppliers exploring new substrates, media and technology. This paired with his commitment to vendor management keeps DGI competitive and up to date within the fast-changing print industry. Working closely with both the sales and production teams Erik’s strong communication skills keeps DGI’s production flowing ensuring deadlines are met. Erik’s experience in the print world has given him clear advantage of proper time management, communication skills, management skills as well as product knowledge.
Matt Wall has more than 8 years of experience in the Healthcare Communications industry, beginning his career with DGI in 2010 as a Healthcare Sales Engineer.
His customer-first approach, effective communication, problem solving ability, attention to detail, and dependability make him perfectly suited for the Healthcare environment.
Matt has experience with complex solution sales as well as contract sales in both the commercial and governmental markets. This gives Matt a unique perspective to help drive DGI’s healthcare technology capabilities while improving the customer experience.
Matt is well-versed in all phases of the systems integration project process, including initial design, estimating, implementation, commissioning, and end-user training.
Matt graduated cum laude from the University of Massachusetts Amherst with a bachelor’s degree in Industrial Engineering and a Minor in Mathematics.
Alvaro has 22 years of experience in the AV field, providing technical, analytical, communications and management talent. Alvaro provides technical expertise in the design of complex AV systems, Control and DSP Programming, AV network design and configuration including Digital Audio, Streaming, Control, VoIP and Unified Communication. Alvaro has helped in the creation of new processes and procedures to improve product delivery and department efficiencies. Alvaro has also served as a mentor and leader for other members of the team, coaching them through technical issues, as well as project complexity breakdown.
Jake Burwood has over 10 years of experience in the audio visual industry, starting his career in live sound and transitioning over to commercial integration as an installation technician. He joined DGI Technologies in 2011 to help build the AV division and has spent extensive time in the field installing, commissioning, and programming systems in New England and across the country for the company.
His experience in the field coupled with his passion to provide clients with reliable, innovative, and simple to use solutions led him into a design role, currently working as a Senior Project Engineer, and technical advisor to the Rack Fabrication and Quality Assurance department.
Jake graduated magna cum laude with a bachelor’s degree in Sound Recording Technology from the University of Massachusetts Lowell, and holds several industry certifications.
Joanne P Moreau joined DGI Communications in July 2001 as Accounting Manager with over 10 years’ experience in the accounting field. Joanne has a bachelor’s degree in Business Management from Rivier College. In her 17-year tenure with DGI Communications she has managed accounts payable, accounts receivable and payroll through the many mergers and acquisitions DGI has seen. In 2004 Joanne was promoted to Controller and has been an integral part in the growth of DGI Communications implementing new software and procedures to support the management team.
Greg Nank joined DGI in January of 2016 as the Vice President of Sales. He has been building sales and growing brands in the technology industry for more than two decades. At DGI, he brings his wealth of experience in planning, sales, management, and marketing to the task of accomplishing the mission of the organization through energetic and ambitious sales plans.
Greg also manages business development programs, ensures that customer relationships are solid, and recruits men and women in sales who are dedicated to accomplishing and surpassing their goals with professionalism. He also develops overall brand messaging with the assistance of other department heads, implements the strategic marketing plan, and evaluates and re-evaluates operations to ensure they remain competitive and current with the latest trends in the industry. In addition, he assists in feasibility studies for new product adoption and develops brochures, website and other media to market corporate services.