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Billerica, MA
|
Full-Time

Systems Administrator

JOB SUMMARY:

The qualified Systems Administrator will manage, maintain, and troubleshoot DGI’s infrastructure.  Research, design, test, and implement hardware and software projects as assigned.  Assist the helpdesk as an escalation resource.

 

RESPONSIBILITIES:

  • Administration of Windows and Linux Server infrastructure.
  • Administration of Azure, and VMware infrastructure.
  • Monitor and maintain IT infrastructure and applications to ensure high levels of availability.
  • Troubleshoot and resolve software and hardware issues on Servers, Storage, Networking, and within Applications.
  • Monitor systems and make recommendations on future needs in conjunction with department managers.
  • Assist in network security operations through regular log reviews and patching of all servers and hardware as necessary to keep systems up to date and secure.
  • Creation and maintenance of written documentation on new and existing systems.
  • Regular monitoring and testing of backups to ensure reliability.
  • Coordinate and schedule installation of software system upgrades.
  • Train and provide documentation to end users on new or modified systems and networks.
  • Assists the helpdesk as an escalation resource and overflow resource as needed to assist end users.
  • Performs other related duties as assigned.

 

QUALIFICATIONS:

  • Excellent verbal and written communication skills.
  • Advanced knowledge of Windows Server deployment and administration, Azure, Linux, Office 365 Admin Support.
  • Organizational skills with attention to detail.
  • Ability to analyze and address needs of users.
  • Ability to manage time and prioritize tasks.
  • Veeam backup and replication experience
  • Meraki and Cisco configuration
  • SQL query and SSRS/BI reporting experience
  • Bachelor’s degree in Computer and Information Sciences or 4+ years of experience managing and maintaining Windows, VMware or other relevant infrastructure.
  • 2+ years of related systems administration experience.

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