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DGI’s Invisuals print division is now part of Kirkwood. Click here to learn more about this exciting development and what it means for you. Learn More

Billerica, MA

Systems Administrator


The qualified Systems Administrator will manage, maintain, and troubleshoot DGI’s infrastructure.  Research, design, test, and implement hardware and software projects as assigned.  Assist the helpdesk as an escalation resource.



  • Administration of Windows and Linux Server infrastructure.
  • Administration of Azure, and VMware infrastructure.
  • Monitor and maintain IT infrastructure and applications to ensure high levels of availability.
  • Troubleshoot and resolve software and hardware issues on Servers, Storage, Networking, and within Applications.
  • Monitor systems and make recommendations on future needs in conjunction with department managers.
  • Assist in network security operations through regular log reviews and patching of all servers and hardware as necessary to keep systems up to date and secure.
  • Creation and maintenance of written documentation on new and existing systems.
  • Regular monitoring and testing of backups to ensure reliability.
  • Coordinate and schedule installation of software system upgrades.
  • Train and provide documentation to end users on new or modified systems and networks.
  • Assists the helpdesk as an escalation resource and overflow resource as needed to assist end users.
  • Performs other related duties as assigned.



  • Excellent verbal and written communication skills.
  • Advanced knowledge of Windows Server deployment and administration, Azure, Linux, Office 365 Admin Support.
  • Organizational skills with attention to detail.
  • Ability to analyze and address needs of users.
  • Ability to manage time and prioritize tasks.
  • Veeam backup and replication experience
  • Meraki and Cisco configuration
  • SQL query and SSRS/BI reporting experience
  • Bachelor’s degree in Computer and Information Sciences or 4+ years of experience managing and maintaining Windows, VMware or other relevant infrastructure.
  • 2+ years of related systems administration experience.

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