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Zoom vs.

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Author: Mike Walsh | CEO
Zoom vs.

As video conference technology evolves, hosting high-quality virtual meetings and presentations is easier than ever. Thanks to today’s powerful, secure and efficient communication tools, your workforce can meet from wherever they are with the touch of a button.

Zoom and are both well-known video conferencing tools available to boost your global business connections, but which is the best platform for hosting your online meetings and webinars? In this detailed comparison between Zoom and discover which is the better option for your business.

What Is Video Conferencing?

Video conferencing is a technology-based innovation that receives and transmits both high-quality audio and full-motion video image signals in real time. It makes communication between people in different geographical locations simple, easy and efficient.

What Is Zoom?

Zoom is a popular video conferencing tool offering some of the best features on the market. Zoom provides consistent and powerful services, including video webinar, Zoom Rooms, online meetings and group messaging. It’s ideal for any business, providing a top-notch communication experience at an incredibly affordable cost — starting with free! Zoom’s user-friendly interface controls a video conferencing platform uniquely designed and optimized to offer seamless services and maximum reliability.

What Is is just that: free. Their unique pay-what-you-can pricing model allows organizations from every sector around the globe to access quality video conferencing software without stretching their budgets. For almost 20 years, FreeConferenceCall has been providing affordable business communication to charities, students and volunteer organizations.

Zoom vs. FreeConferenceCall Comparison

Now, let’s break down how these two leading web conferencing tools compare.

Cost Free – $19.99/mo. + Free – pay what you can

Basic Features

Participants Up to 100 participants Up to 1000 participants
Support Online support for free, phone for paid, account manager for Enterprise Online support ticket; 24/7 customer care line; online FAQs/instructions for self-serve assistance
Conferencing Features HD video, HD voice, screen sharing, whiteboarding Conference recording, keypad commands, VOiP, screen sharing, remote desktop and drawing tools, chat, studio presentation
Web Features Private and group chats, MP4 or M4A local recording, host controls, Chrome & Outlook plug-ins Call histories and recording, custom hold music and greetings, extra storage
Supported Integrations Google Drive, Pardot, Dropbox, Eloqua, HubSpot, Infusionsoft and More Outlook, Google Calendar, Slack, Evernote, Dropbox and more

1. Pricing
Pricing is an important detail when choosing a reliable video conferencing platform for your business. The industry boasts many flexible, affordable video conferencing tools that allow businesses to scale when the need arises. If it comes down to equivalent services, cost can be the determining factor.

Both Zoom and provide free standard user accounts. While Zoom costs hosts no more than $19.99 per month per user for a business account, offers a pay-what-you-can pricing model that allows organizations with more cash flow to pay suggested or market price (or even designate their own price), keeping the product free for those businesses, charities, student organizations and volunteer groups that need it. offers many of the standard features you’d expect to find in a video conferencing software. Zoom offers a broad range of robust, business-tailored features, anchored by secure, high-quality video and sound and a free trial period for new users through partners like DGI.

2. Video Quality
While also offers high-quality video, independent tests show that Zoom has superior HD video quality. Your organization deserves uninterrupted audio and visual clarity; Zoom’s continuous response to increased demand ensures your business isn’t bottlenecked by poor quality video conferencing.

3. Capacity
When it comes to video conferencing solutions, nothing takes center stage quite like the user capacity. Like Zoom, can accommodate up to 1,000 users per single web or video conferencing session. With Zoom, however, users require an Enterprise-level plan to access such a large meeting capacity.

4. Conference Features
You want a conferencing solution packed with features that suit your individual business needs. Both Zoom and offer comparable conferencing features, including whiteboarding and breakout sessions, as well as recording, chat and mobile app options.

5. Security Features
Security is critical — especially for business meetings and video conferencing sessions. Zoom is a clear leader when it comes to security, having recognized and responded to increased security concerns in 2020, in addition to its already impressive security features like encryption and user authentication. Zoom’s telehealth solutions can also include HIPPA-compliant security for patient to doctor communications, and Zoom for Education offers secure classroom meetings for at-home learners.

6. Meeting Follow-Up
In any industry, meeting follow-ups are extremely important, allowing participants to view previous meetings’ recordings and review them again whenever they need. Zoom contains a unique participant reporting feature that checks all the members who reported at the meeting. offers call summaries and call recording for users who can’t make the meeting or need to refer back.

7. User-Friendly Design
When it comes to business software decisions, intuitive user experiences can tip the scales. Complex programs waste time. Both Zoom and allow users to instantly join an online video conference or meeting, with common features across all devices. No matter what device you’re using, you’ll always be able to all of their features.

The Bottom Line

While has been providing no-cost conferencing for almost two decades, Zoom is the superior business video conferencing software, with powerful security and collaboration features and positive reviews from experts and users alike., with its unique fee structure, offers many of the same features that make Zoom a popular choice. If you’re looking for a free-forever plan, and don’t require enterprise-level scalability, is worth a look.

Zoom gives you all the benefits and features you need to host a smooth, productive video conference or web presentation for your business, plus mobile and desktop platform support, at a relatively low cost. With a single touch, Zoom connects you with people in different locations around the world, saving your business energy, time and money.

DGI is an experienced, trusted business communications partner. If you’re looking for help making a decision about your video conferencing software, talk to us. We help design unified communications solutions that make business connection and collaboration easy and efficient.

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Mike Walsh | CEO

Mike Walsh is a 15+ year veteran in the audio visual industry, bringing extensive knowledge of AV design, implementation, service and sales to DGI. Mike is high energy, providing leadership and driving innovation for the diverse divisions that make up our company. He’s also led a team that was recognized as the top integration firm serving educational markets in the country two years running.

Learn More
How to Find the Best Video Conferencing Software for Your Business
Find the Best Video Conferencing Software for Your Business
For a list of features you should be evaluating — Download our free eBook!
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